Balsamiq Community Discussion

About Balsamiq Mockups - blank


Hi - when I click on ‘Balsamiq Mockups 3’ > ‘About Balsamiq Mockups’ a blank dialog is displayed. Is there any other way of finding out which version I have installed?


Hi @Lisu,

Sorry you’ve hit this snag.

The blank dialog usually indicates a broken state of the application.
Have you experienced any other issues at the same time?
Could you please try to restart the app and check the About dialog again?

Let me know if the issue persists, we’ll dig deeper! :wink:


Hi @Virgin,

In fact I was seeing some other odd behaviours and so I restarted and they have all gone away, including the blank dialog.

Thanks for your very quick reply