Thanks for the post. A fear there’s a little confusion over terms here so let me try to make sure we’re on the same page, ok?
myBalsamiq is our legacy web-hosted version of the Balsamiq app. It’s been available for about 7 years and, while we will continue to support it for some time, we’re no longer accepting new sign-ups for it and have not for a few months now.
The reason is that we released our next major version of the app (to which Virgin replied in his Sep 17 message) in October last year. That app is called Balsamiq Cloud. An update to myBalsamiq was overdue because we were reliant on Adobe Flash and moving to the native browser engine used by Cloud gave us the opportunity to address many issues and add many improvements.
I did a search for your email address in both myBalsamiq and Cloud and was not able to find an account under that email. Would you mind dropping us a line at email@example.com and we can pick this up there and get to the bottom of that account issue.
Closing the loop on the main question, the only way to move a BMPR file to myBalsamiq is the Export to BMMLs ZIP option and, with Cloud now released, it’s extremely unlikely we’ll be updating myBalsamiq to add direct BMPR import. I know that’s not ideal but we’re looking to the future with Cloud.
As Virgin mentioned, if you need to convert any BMPR to get it into myBalsamiq, just drop us an email with the BMPR project file attached and we’ll be happy to perform the conversion for you.
All the best for now.