Balsamiq Community Discussion

Balsamiq 3.3.5 crashes unexpectedly on MacOS Sierra 10.12.1


Balsamiq crashes unexpectedly on MacOS Sierra several times a day for me. When I try to CMD-Tab to Balsamiq I see that suddenly it’s not there anymore.
I haven’t lost any data so far (possibly thank’s to the auto-save feature), but this is very irritating nevertheless.

Any idea/suggestion what I could do?



Hi @Joerg,

Sorry for the trouble with this one.

Does the app unexpectedly close when you press CMD+Tab?

Could you please try updating to the latest version of Mockups (3.5.5) to see if it helps?

It looks like the Mac OS Sierra 10.12.1 version is still in beta for now. Have you seen the same bug when using the official 10.12 version?

Also, since CMD+Tab is the default Mac shortcut for switching the application, what happens if you press it a second time?
It does bring back the focus on Mockups on my end.

I’ll stand by for you reply and we’ll go from there. :slight_smile: