Balsamiq Community Discussion

Balsamiq 3.5 does not run


I was using balsamiq yesterday and everything was okay, but today it crashes before opening. I tried to uninstall and install again, but did not work. It keeps crashing before starting.
What can I do to fix this??


I’m sorry about that @Amapola_Sanchez.

Let’s try deleting the MockupsSettings.db file in the Local Storage Folder. That should allow Mockups to start up again.

Let me know if that works. I’m sorry again for the trouble, my friend.


It works now :slight_smile:
Thanks a lot!


Great news @Amapola_Sanchez :slight_smile:

Please let us know if you run into any other questions or issues.