Balsamiq Community Discussion

Balsamiq Cloud Crashing 8/21/19

Have others experienced issues with Balsamiq crashing today? Typically I find that it is very stable but today I have had to reload my project many times and encountered other errors as well. Just wondering if this is unique to the project I am working on or if this is a Balsamiq Cloud issue. Thanks

Balsamiq Cloud is driving the struggle bus today, Banda, and I’m sorry about that.

It comes in waves, so it’s bad for 5-10 minutes, and then fine for an hour or so. That doesn’t help if you manage to get lucky and log on during those 5-10 minutes each time.

We are still locking down the issue so that we can fix it. If you, or anyone else, would like to move to desktop temporarily, please just let me know.

We’d hate for folks to lose productivity over this. Our EU dev team is awake and working on it as we speak. We are hoping to get it fixed soon.

Really sorry again, friends.

Just as an update, we have found the problem and are fixing it.

Shouldn’t be an issue any longer. I’m sorry again to anyone this affected.