Balsamiq does not start

After installing balsamiq it does not starts but it crashes before opening. Have installed it again and again but it doesn’t work.

Hi @janna,

Sorry you’ve hit this snag!

We are actually working hard on getting rid of this one for good.
Please head over to this pre-release version that should help with launching the app:

Also, would you mind helping us with this by sending us the “BalsamiqMockups3.log” file from the local folder to Here is the way to access if needed:

Please let us know if the issue persists @janna, we’ll dig deeper if needed!