Balsamiq for Confluence - no macro metadata error


We have just loaded the confluence cloud Balsamiq Add-On which has loaded correctly and is registered in the confluence settings area.

Upon opening a page for editing and selecting the Balsamiq plug-in i get a dialogue pop up reporting “no macro metadata”

Any ideas?


Hi @shaunf and so sorry for the snag.

This “no metadata” error message is actually caused by a bug that affects multiple Atlassian add-ons. Atlassian support is investigating it and you can follow along (and vote for it) on this page.

In the meantime, would you like to work on Mockups 3 for Desktop?

It uses the same editor and file format that Mockups 3 for Confluence Cloud, and comes with a 30-day free trial. You can download it on this page.

I can also give you a Mockups 3 for Desktop trial extension in case you’ve already used a trial, just let me know via

Sorry again for the trouble. Please let us know if you need anything else, we’re here to help!