Balsamiq Mockups 3 for Google Drive Error Unexpected error: 8 - Error 404


#1

Every time I try to access my .bmpr from my google drive I get a google drive error "Balsamiq Mockups 3 for Google Drive Error Unexpected error: 8 - Error 404"
Please help.


#2

This has never happened before. I’ve used it for months and had no issues. All of a sudden today it started happening.


#3

Hi @JeffB,

Sorry for the snag! We replied to your email already but wanted to make sure things are working again now by replying here too.

We looked into it and there was a problem in the verification of the trial expiration date.
You should be able to access the app now as we’ve temporarily reset the data associated with your account.

Sorry again for the hassle, please send us a mail to support@balsamiq.com if the issue persists.