Balsamiq Community Discussion

Balsamiq plug in for Confluence does not work any more


#1

Hello Balsamiq, could you solve this problem? Confluence supports redirects us to you, read below.
Thanks

“Hi, There
Thanks for reaching out to Atlassian!
We’ve performed some tests on your instance and the Balsamic add-on seems to be correctly installed and with the correct group’s permissions.
Due to this add-on not being supported by Atlassian, we have limited knowledge about it. So we would highly recommend you seeking for their assistance on the support site below:
http://support.balsamiq.com/
Please let us know if we could assist you any further!
Best regards,
Suren Raj | Atlassian Cloud”


#2

Hi @Guy and sorry for the trouble.

I’ve just replied to your email so we’ll stand by for your reply and we’ll go from there.

We’ll do our best to help!