Balsamiq Community Discussion

"blank" Entry in Symbol View


I have a lot of Symbols grouped in 3 Symbol Libraries in my projekt.
By rearranging I get very often “blank” Entries in the Symbol View.
Switching between Symbol and Mockup View doesn’t help.
Collapsing and expanding the Symbol Library helps sometimes, but sometimes I get other blank Entries.


Hrm, that’s really odd @romulus68. Does it persist through restarts of the app?

If it does, we’d love to take a look at the project, if you’re able to share it.

Let me know and we will go from there.


Hi Brendan,

I’m able to share my project.
It has only Symbols and no Mockups. So it’s no problem to share it.

Restarting the app shows the Symbols in a proper way.
But resorting shows blank entries and double/overwritten entries.

Best regards



Hi @romulus68,

Just wondering, did you share the project via a private message to Brendan maybe? Since he is on vacation this week, would you mind sharing it via instead?

We’ll do our best to help! :slight_smile: