[Bug] ctrl+R to save tries to save a mockup from another instance


#1

There’s the video, here’s what’s happening:

  • I press ctrl+R
  • I’m prompted to save another mockup form another instance of Balsamiq.
  • I cancel that save dialog and return to the editor
  • I select a couple of elements
  • I press ctrl+R
  • I’m prompted to save another mockup from another instance (same one as before)
  • I cancel that request
  • Under that save dialog there the prompt to ‘export selected’ or ‘export everything’ because I only selected a few elements
  • I select ‘export everything’
  • I’m prompted to save the current mockup as expected

This doesn’t happen everytime, but often enough to report it. I don’t know how to consistently reproduce it, but will report back if I can figure it out.

Version: 3.2.4 - 10/22/2015 02:44
Adobe Air Player Version: MAC 11,9,900,169


#2

Oh Wow, @Compu_Alan_Leonard, thanks for the report. That’s a really weird one. I’m sorry about.

I’ll get to testing this right away as well, but just to clarify:

  1. Are you running two projects at the same time, or is the command offering to export mockups for a closed project (because that would be even more weird!)
  2. Since you’re on a Mac, are you using CMD+R and seeing this?

Let’s see if we can dig a little deeper and get this figured out!


#3

Thanks for the reply!

  1. Yes, I’m running multiple (7) projects at the same time. No the mockup that it’s trying to export is not from a closed project.
  2. Correct, I’m using Command+R to export.

#4

This issue related to an old focus bug that we have been hunting for a while, Alan. I’ll keep trying on my end, but if you find reproducible steps, we would love them.

This one has alluded us for a while!

Thanks again for taking the time to bring this to us. We really appreciate it.