Balsamiq Community Discussion

[BUG] Export "Use Transparent Background" state is not persistent


I’m using Balsamiq Wireframes for Google Drive in Chrome v.63.0.3239.132 and I’ve discovered that the state of the “Use Transparent Background” Export option does not persist when I switch mockups, which is annoying if I only need to output a few mockups because I usually don’t want it to be transparent and this forces me to toggle that option on first and then select “Current Wireframe To PNG…” each time.

Steps to Reproduce:

  1. Open a document on Google Drive with two or more Mockups
  2. Select one of the mockups in the document.
  3. Open the “Project > Export” menu
  4. Note that the “Use Transparent Background” option is checked
  5. Select “Use Transparent Background”
  6. Open the “Project > Export” menu
  7. Note that the “Use Transparent Background” option is unchecked.
  8. Select “Current Wireframe To PNG…”.
  9. Click “Export to Google Drive”
  10. Select another Mockup in the document
  11. Open the “Project > Export” menu

Expected Behaviour
"Use Transparent Background" remains unchecked

Observed Behaviour
"Use Transparent Background" is checked.


Hi @Jenni_Merrifield,

Thanks for the post and apologies for the issue here. I am able to reproduce this so let me write this up internally so we can discuss. I’ll get you an update as soon as I can.

All the best,