[BUG] Impossible to discard alternate versions


#1

Balsamiq 5.3.15 on Windows 7 64-bit here.

When I try to discard an alternate version (I right click and select “Discard”) I get the confirmation dialog but when I confirm by hitting “Discard Alternate Version”, nothing happens - the alternate version is not deleted.


#2

I can not reproduce this on Windows 10 (also version 3.1.15)


#3

Hi and sorry for the trouble @ddenev.

I’ve just tried to reproduce this in version 3.5.15 on Windows 7 but alternates can be discarded on my end.

Would you mind trying to restart the app and see if the issue persists?
I know it sounds like a very basic step but I’m wondering if the app is caught in a bad state.

If the issue persists, please reach out via support@balsamiq.com and we’ll dig deeper!


#4

@Virgin, thanks a lot for the suggestion! It actually was in a bad state - I had to kill the app since it even did not want to close. After restart all is working.


#5

Thanks for keeping us in the loop @ddenev. We’ll be here if you need anything else.

Happy Wireframing! :slight_smile: