Hi there, I’ve noticed a reoccurring bug that seems to only affect the Windows version of the software. It could be an issue with AIR but it’s worth bringing this to your attention. Sometimes Balsamiq is refusing to overwrite image files in Windows 10. I believe this was also happening in Windows 8.1 which is why I believe it could be an issue with AIR.
When saving a mockup, I confirm the overwrite but absolutely nothing changes to the actual image file. I get a confirmation in Balsamiq that the overwrite was successful but viewing the image confirms that this is not the case. A workaround to this is to name the file something different but obviously this is less than ideal for quick changes to existing files.
This issue only occurs in Balsamiq, overwriting files is not an issue in any other program. This issue is not solved by running Balsamiq as Administrator and the issue does not apply to bmpr files, only exported images that overwrite existing ones. When sorting files using Explorer, I can see that the date modified is not updating for the image, the save is not occurring at all despite receiving the confirmation popup and no errors.
Version: 3.1.3 - 06/23/2015 10:16
Adobe Air Player Version: WIN 19,0,0,169
I realise that I’m running a slightly older version of mockups (automatic updates would be a fantastic addition, by the way), is this a known issue with 3.1.3? I’ll try updating and see if the problem persists.
Edit: I’ve checked 3.1.9 and the issue is still persisting.