Can not open the bmpr file on Mac


#1

I can not open my bmpr file, I’ve almost finished…
Balsamiq Mockups 3 on MacOS10.12.6

I created the file on the same mac
now looks like this


#2

So sorry for the trouble, @Meichen_Zhou.

Are you using a recent version by any chance?
If so, could you please check your Local Store Folder for any potential backups?

In case the issue persists, could you please send your BMPR file to support@balsamiq.com so that we can have a closer look here? We will keep your data strictly confidential and only long enough to try to debug your issue.

We’ll do our best to help!