Balsamiq Community Discussion

Cannot create new mockup when adding a symbol


When I create a new mockup, and then the first thing I add is a symbol, the SAVE function only allows saving the SYMBOL! If I add a dummy item first, and then add the symbol, I can save the mockup, but it only saves the dummy symbol!

The symbol is a composition of several images I uploaded from “assets”, plus some text. I even tried ungrouping, but it didn’t help.

I really need to use symbols for a generic page with common header and sidebar.


Hey @wilri01, sorry for the trouble. I know that’s really frustrating. You should hopefully be able to get around that by adding another control to the canvas and then removing it. We’re working on a major update that will take care of this. No ETA yet, but know that help is on the way. Thanks.