Can't add/edit mockups in Confluence Cloud


I’m using the Balsamiq Mockups plugin for Confluence Cloud. When I add a new Balsamiq macro and then choose Edit, I get a blank grey page which eventually comes up with a hyperlink in the top left corner saying “Flash player 10 or higher required”

I get the same thing if I try to edit existing mockups that I’ve added previously (some weeks ago).


Sorry about the trouble here, @Anthony. If you have Flash installed (or use a browser with Flash built-in like Google Chrome), I bet that it has been disabled in a recent update.

I’m not sure what browser you are using, so here is how to enable Flash in most major browsers.

Internet Explorer:




Let me know if that helps, Anthony. I’m sorry again for the trouble.


Thanks Brendan, that’s sorted it out – much appreciated.