Balsamiq Community Discussion

Download doesn't work


I am unable to download Balsamiq Mockups 3 from the downloads page. I click on the link and it takes me to the acceptance pop-up, but the “I Agree” button does nothing.

I assume this is a bug with Internet Explorer (I’m using IE9), but could be wrong. I will try with a different browser, but thought I’d let you know.


Hi @Miqe, sorry for the trouble! This is something that we are aware of with IE9. We’re looking for possible workarounds, but the solution is just what you are doing—use a different browser. Thanks for taking the time to let us know!


Hi @ben. I have the same issue with trying to download on a Mac computer. And if I click the direct link I also get a 404. Please let me know when this is fixed please, as I paid for a license and would like to download it on my Mac.




Hi @grouseydaryl,

Sorry for the hassle with this! Have you tried this link already?
If the issue persists, would you mind trying a different web browser?
Are you on a restricted network maybe?

Sorry again for the trouble, we’ll get to the bottom of it!