Balsamiq Community Discussion



Every time I try to log in I get this error messsage on chrome, I already cleared my cookies. Any help?


Hi @Tyler_White,

Sorry for the hassle! We just checked and it seems like you myBalsamiq site is still “unconfirmed” for now.

Have you received the confirmation email yet?
You may want to check your spam folder, just in case it ended up there.

Please send us an email to if you’re still having the issue, we’ll get to the bottom of this! :slight_smile: