Error: "Your connection is slow or unstable."


For about a week now I’ve been getting this mew message when working in Balsamiq Cloud:
“Your connection is slow or unstable. Attempting to reconnect to save your recent changes…”
It does not save my work.

Nothing has changed about my connection, everything else works - I am streaming videos, etc. What is going on? I am on Mac/Chrome.


So sorry about that, @TanyaG.

We recently added this behavior so that in case your connection does not after a short while, a project can’t be edited. We did that to prevent any data loss.

Are you seeing this message constantly?

If the issue persists, please reach out directly via and we’ll dig deeper.