Error: "Your connection is slow or unstable."


#1

For about a week now I’ve been getting this mew message when working in Balsamiq Cloud:
“Your connection is slow or unstable. Attempting to reconnect to save your recent changes…”
It does not save my work.

Nothing has changed about my connection, everything else works - I am streaming videos, etc. What is going on? I am on Mac/Chrome.


#2

So sorry about that, @TanyaG.

We recently added this behavior so that in case your connection does not after a short while, a project can’t be edited. We did that to prevent any data loss.

Are you seeing this message constantly?

If the issue persists, please reach out directly via support@balsamiq.com and we’ll dig deeper.