Export from Balsamiq cloud to Balsamiq desktop


#1

I created some Balsamiq wireframes on the cloud version with a trial. I’ve since got the desktop version so I want to export the cloud wires to the desktop, but my cloud account has expired. The projects menu is all greyed out.

Is there any way to export these to the desktop. I really don’t want to lose all the work.

Thanks,
D


#2

Hi @Danushka_Silva,

No problem! I have gone ahead and extended your Cloud trial for another week so you can download your projects. Let me know if you need more time, ok?


#3

Thanks @alasdair!


#4

Hi @alasdair I’ve downloaded my project via BMPR. Is it not possible to now import it into the desktop version. It comes up with an error and when I look at the import options, BMPR is not available?


#5

Hello again,

Can you make sure you are using the latest version of the desktop app:

  • Windows: https://build_archives.s3.amazonaws.com/mockups-desktop/Balsamiq_Mockups_3.5.15.exe
  • macOS: https://build_archives.s3.amazonaws.com/mockups-desktop/Balsamiq_Mockups_3.5.15.dmg

Then, you don’t need to import the BMPR file - you should be able to just open it from the menu: Project -> Open Project…

If you continue to have an issue get back to me or just send the BMPR file as an email attachment to support@balsamiq.com and we’ll be happy to take a look, ok?


#6

Thanks. I’ll double check the version of the app. I just exported via JSON and imported via JSON. Wasn’t a massive project so no drama. Thanks heaps for your help!