Export Project to BMMLs ZIP Crashes Every Time


#1

Hello,

I am using Balsamiq 3 but have a few colleagues who are still on a previous version. To provide them bmmls instead of a bmpr file, I select Project > Export > Project to BMMLs ZIP…

Every time, the screen hangs at about 80% complete, then eventually crashes. I am unable to export the project files to bmml to share with colleagues. I am using a Mac but a colleague using a PC also tried this export and it crashed.

I am using Balsamiq version 3.1.5. and macOS Sierra version 10.12.5. Thanks for your help.

Regards,
Amanda


#2

Hey Amanda,

Really sorry for the trouble here.

Let’s get you on the most up to date version of the app. As of this post, it is version 3.5.14.

Once you get updated, let me know if continues to crash, and we will dig deeper. :slight_smile:


#3

Thank you, that solved the issue.

Regards,
Amanda