Export to pdf for Mockups for Google Drive does not work


#1

Export to pdf for Mockups for Google Drive does not work. Please see the screenshot http://joxi.ru/j1A58ZFKDoy72E
Nothing happens for a long time.


#2

Yikes @IrKu , I’m sorry about that!

Would it be possible to share your project file with my google account (brendan@balsamiq.com)? I would hold your data in the strictest confidence and only long enough to troubleshoot the issue.

Here is how to share your file https://docs.balsamiq.com/google-drive/user-guide/#sharing-via-google-drive

We will figure out what the snag is :grinning:


#3

Hi, Brendan!
Thank you for the answer. I think, name of the snag is Google :grinning:
Today everything works fine.
Can I ask you for help and share my project if this trouble will arise again in future?


#4

Hey @IrKu,

Good to hear that it’s working again! :smile:

We’ll be here to help if you need any further assistance in the future.

Wishing you a great holiday season!