Balsamiq Community Discussion

Fault - Symbol created but does not appear in the library


I have created several Symbols without issue then recently (post update to v 3.3.9) I created 2 more but they do not appear in the library. Both symbols are tall and thin so will not show up well graphically in the library but their names do not even show.


Sorry for the snag @Tracy_Gilmore, sounds like a weird one!

Would you mind sending your BMPR file to so that we can reproduce the issue here? We will keep your data in the strictest confidence and only long enough to try to debug your issue.

We’ll do our best to help with this!