Gets freezd during screensharing over Lync (Skype for Business)


#1

When i share balsamiq application over Lync (Skype for Business) it gets freezed and doest let me do anything while sharing.


#2

Hi @vijayraj.bhatt,

Sorry for the snag!

Would you mind sharing some more details to support@balsamiq.com so we can try to help you with this one?

Is Mockups 3 the only app you are having issues with when trying to share it?
When using Skype for Business, are you sharing only the Mockups 3 window or the whole screen?

Sorry again for the hassle, we’ll get to the bottom of this!


#3

sent email… hoping best…

thanks


#4

I have seen similar issues (but possibly relevant) when copying content in Balsamiq to the clipboard. Lync and Krita then crash.

It is always when hitting Ctrl + C/Ctrl + P in Balsamiq, never any other commands. However it does not reproduce every time, quite rarely actually. I have seen this maybe 10 times in the last 6 months.