Haven't gotten any replies to password reset for mockupstogo


#1

Hi,

I used to really get a lot of mileage out of the old mockupstogo. Now I can’t seem to get to first base on using it. It apparently requires a login. I’ve requested a password reset a few times, using my email address. No response.

Any help?

Thanks,

  • Joe

#2

Hi, Joe. Mockups to Go doesn’t require you to login, so you wouldn’t have an account on there to reset. If you’re trying to reset a password for an existing myBalsamiq account at another URL, you should go to that site instead, or go to this URL to login to or retrieve a password for myBalsamiq: https://www.mybalsamiq.com/login

If you need further help, send us an email at support@balsamiq.com


#3

Hi Mike. OK, that answers my biggest need… to know I can find and download from mockups to go. I’m going to assume I can also search it via Google. (I’m not much for browsing … )

Thanks!

  • Joe

#4

Joe if you need more info on how to to download there’s an article describing how here: http://support.balsamiq.com/customer/portal/articles/1311316-how-to-download-from-mockups-to-go

You can search Mockups to Go from our site here, making sure the Mockups to Go tab is selected above the search form:
https://balsamiq.com/search/?q=#gsc.tab=0&gsc.q=mockups&gsc.ref=more%3Amockups_to_go

We have plans to make Mockups to Go integrated with the tools and make the browsable site better as well.