Balsamiq Community Discussion

Installation error while trying to rename a file

Hi there!

I got this error while trying to install Balsamiq 4.2.3. I can’t go back to any prior version of this software because I get the same error at the beginning of the installation process.

image

What can I do about it?

Hey @jemagamba!

That’s a fun one :frowning: . Can you verify that you’re running the installer with admin privileges?

If you right-click the install file and select “Run with Administrator”, do you get the same error?

Let us know and we can go from there.