Balsamiq Community Discussion

Issue with custom icons


I have a problem with custom icons which I imported into the assets of my project. Some of these icons cannot be used properly. I noticed that the names of the problematic icons start with “Icon” instead of “icon”. I tried to rename these in Windows and reimport them, but Windows just ignores the change in case. I also tried to rename then in the Assets view. This worked, but did not resolve the problem so far. What can I do to clean this up? I am using the Desktop version.
Thanks a lot for any help


Weird @SusanneM, I’m sorry about that.

If you can, would you mind zipping up the icons and sending them to I will see if I can get them to import properly and send them back to you.

Does that work for you?


Thanks for the offer, but I already resolved it myself (using multiple rename operations).


I’m really sorry for the trouble with that, Susanne. Please let us know if there is anything else we can help with.