Mockup3 for Google Drive - Horrible Product


#1

Am new to this tool and started to use it yesterday. Have been consistent with saving my work along the way so not to have to repeat anything over, but recently received a notice I needed to re-log into google drive. After doing that I needed to relaunch the Balsamiq app, opened the file I was using/saving and come to find that it never actually saved any of my work and am back at square one.

This product is a total waste of time unless someone can let me know how to get back the hours I put into it.


#2

Hi again @gmuser,

Sorry again for the trouble today. Definitely not the first impression we want to give. :worried:

I’ve already answered your email, but wanted to shoot an update here too in case you see it first. As I mentioned on the phone, I’ll talk to Sax, our plugin developer, and I’ll keep you in the loop as soon as I have any update on this.

My sincere apologies about what happened today. Please let us know if you need anything else in the meantime, we want to help as much as we can.