Balsamiq Community Discussion

Mockups 3 symbol library bug


I have a lot of symbols in my symbol library. Whenever I go to my symbol library some of the symbol names either don’t show up or they start to overlap. Is there a fix for this?


Hi @Stephanie_Chang and sorry for the trouble with your symbol library.

We’ve seen similar issues with very big projects in the past but the next major version (native) that we are preparing should help to solve this one since it is related to using Adobe Air alongside.

That being said, are you running the latest version of Mockups 3 for Desktop (3.5.9)?
You can grab it here if needed.

In case the issue persists there, could you please send us your BMPR file and the reproducible steps so that we can try to replicate the issue here? We will keep your data strictly confidential and only long enough to try to debug your issue.

Sorry again for the snag, we’ll do our best to help!