We’re using Balsamiq to run usability tests with quite extensive prototypes. While designing the prototypes is a great experience in Balsamiq, there seems to be a problem when testing these prototypes afterwards:
When the user hovers a link to another mockup, the mouse cursor icon changes from the default arrow to a hand. Test participants use this as a visual clue to find “the right” UI elements to solve a particular test case. Consequently, this renders the test results useless in most of our cases. It would be great, if there was a setting to prevent the mouse cursor from changing.
We tried to manipulate the Windows mouse cursor settings, but in contrast to, e.g., Firefox and Chrome, Balsamiq does not reflect these changes. Thus, we’re using a very tedious work-around: add self-referencing fake links for all other UI elements to each and every mockup. Would anyone know a more sophisticated way to do it? Thank you.