MyBalsamiq: keyboard shortcuts not working e.g. ctrl , v, multiselect


#1

I am trying to copy and paste elements using the keyboard shortcuts ctrl+c - this isn’t working.
Also trying to multi-select items (e.g. two buttons) using ctrl-mouseclick, this no longer works either.

I am using Firefox. These functions all used to work perfectly (I haven’t used Balsamiq in about a month).


#2

Hi @blueink,

Sorry for the snag.

I’ve just checked and copy/pasting seems to work fine on my end, as well as selecting multiple items. Both Mac OSX 10.11.4 and Win 10 work fine.

Could you please check that you are running the latest version of Firefox (45.0.1)? Some instructions here if needed.
Also, could you please check that you are using the latest Flash Player version?

Please let me know if the issue persists, we’ll dig deeper if needed!


#3

I normally have Flash turned off - thanks for the tip. I re-enabled it and it’s all working fine as before. Not sure what caused the reset!