The latest Windows 10 update includes a new screenshot tool called Snip & Sketch. If you take a screenshot and then try to paste it into Balsamiq, it doesn’t paste. You can paste into other apps (gmail for example). However, the old Snipping Tool still works.
Thanks for the report. I’m not sure what they’ve changed here but we’ll take a look.
In the meantime, you should be able to save the snipped image as a PNG (File -> Save as…) and import it into your Balsamiq project as an image asset (see: Working with Images and Assets). Does that workaround get you by for now?
Thanks Alasdair. The old snipping tool works so I’ll just use that for now.
Have a great day
BTW I also filed a bug report with Microsoft against their new Snip and Sketch tool.