Stop at "Loading Project"


#1

After save a project and reopen it, it stack at the progress ‘Loading Project’. I have waited for several minutes but nothing happen. How to solve it? or how to export my mockup inside?


#2

Hi @Junfeng,

Sorry you’ve hit this snag.

This sounds like your file may be corrupted but we’ll be happy to try to repair it.

Would you mind sending your BMPR file to support@balsamiq.com so that we can have a look at it? We will keep your data in the strictest confidence and only long enough to try to debug your issue.