Balsamiq Community Discussion

Symbols/icons aren't loading


Hi there,

I’ve been using Balsamiq for a while now and keep having an issue with symbols and icons not loading.

All I see in the top bar is the blue loading graphic instead of the actual symbol or icon.

When I close and re-open the app, it resolves the issue but its a real drag to have to keep doing it.

Is there a way to resolve this?




Hi Adam,

We are aware of the issue.
The trigger are saving the project for the first time and using save as. We plan to ship a new release soon that will fix the issue.

You can get the bug fix already in the prerelease: