Trialing Desktop but Wanted to move to Cloud version

Hello all:
I was trialing the Windows desktop version of Wireframes and really liked it.
But I realized the Cloud version may be more useful for collaboration. When I try to start that trail, the confirmation email never arrives. I wonder if I have to uninstall the Desktop trial first?

Thanks for any advice!

Hi @daken and sorry for the trouble.

No worries, you can try out both products at the same time. I went ahead and manually verified your newly created account for Balsamiq Cloud.

Would you mind trying to log in from this page?

Don’t hesitate to reach out directly via if you need more assistance, we’ll do everything we can to help.

Thanks for your help!



Daken Ariel