Trouble moving Balsamiq window between screens


#1

I have a 2-monitor setup on my iMac.

When I create a new Balsamiq project, it appears in my right screen. When I try to drag it over to my left screen, it starts jumping around and disappearing. I don’t experience this with any other apps, and it only started happening with v3. I have the latest version.

After a few goes it lets me do it, but it’s super weird and buggy. I have a video of the issue if that helps?


#2

Hey again, Liam!

I’m really sorry about that bug, we are all suffering from it. It seems like El Capitan introduced something that doesn’t get along with some app windows. We have seen it in both 1Password and Hipchat as well.

We aren’t yet sure if it’s something we can fix, or something that we have to hope Apple will address. But you are not alone, my friend. And we want to get it fixed too.


#3

Hi @liamjohnston,

Great news! We just released our latest official version (3.3.6) including the fix for this annoying bug.

Thanks again for the report! :smile:

You can get the new version (3.3.6) here:
https://balsamiq.com/download

And the complete release notes are here:
https://blogs.balsamiq.com/product/2016/01/11/mybannualplans/