Hi Support Team,
We are unable to create new mock-ups using Balsmiq Plugin in Confluence, and we can’t access any of the old mock ups in confluence either.
(A) Steps to re-produce - Create a mock up:
- Go to Confluence home
- Create a new page and try to insert a Balsmiq Mockup.
Refer attached screenshot for the error. (balsmiq_error)
(B) Steps to re-produce - Open an existing mock up:
- Go to Mock ups in confluence
- Try to open any mock up created after April 28
Refer attached screenshot for the error. (Confluence_Mockups & Something_went_wrong.)
Also note that we are able to open the mockups created before on or before April 28.
Please let me know if you have any questions. I am reachable via email and or phone.
P.S. I have sent out a e-mail as well to the support group.