Unable to load projects from Wireframes to Go

I just bought Wireframes but when I click the “More Controls…” button, I get an error:


I also have a yellow warning sign that says “Automatic check for updates failing” so I’m guessing it has to do with HTTP in general, possibly as SSL issue, but how can I debug this?

Hi @AndreKR, and sorry for the hassle.

It sounds like the app cannot connect to the internet. Is your internet connection running at the moment? Do you have any specific security settings that could cause this?

If you’re still affected by this issue, don’t hesitate to reach out vie support@balsamiq.com and we’ll dig deeper!