Balsamiq Community Discussion

What did I just purchase?



I’m super-confused about what I just purchased and if purchasing different versions of Balsamiq are necessary.

Here’s what I need:

  • Make wireframes with my team of designers (creation & collaboration)
  • Sync changes I make between the Balsamiq web app and desktop app

Here’s what I bought:

  • I purchased a year subscription to
  • I purchased a copy of the desktop application because I thought I needed it, but I see no way of syncing anything between the projects boards on and the desktop (Mac) application.


  • Did I just pay for something I don’t know?
  • What is the best product to use with a small team of 3 for collaborating on mockups together?
  • We use G Suite (Business Edition). I saw another Balsamiq product related to Google Drive and I’m confused about it.

Any assistance would be appreciated. I don’t want to begin our wireframes if I just purchased the wrong thing and need a refund.



Hi @philiparthurmoore and sorry for the confusion today.

My colleague Anna from the Sales team is replying to your email with all the information you should need but we’re here if you need anything else! :slight_smile:


Thank you so much, Virgin. Anna emailed me.