Why is Cloud so damn slow?


#1

Why is the Cloud version so very slow in the browser? Especially in Firefox (both Mac and Windows) it is almost unusable because of this.


#2

Sorry to hear that, Patrick.

Are you experiencing this issue with a specific project in Balsamiq Cloud?

If that’s the case, would it be possible for you to share the related project URL via support@balsamiq.com so that we can take a closer look? We will keep your data strictly confidential and only long enough to try to debug your issue.

We’ll do our best to help!